We have a few reports of customers on RoadRunner in Central Florida not being able to connect to our Linux Hosting server. We are still trying to get more information on this. It doesn't seem to affect all CFL RR users since I am one and am able to connect normally but it may be dependent on your physical location or your actual ISP on RoadRunner.

We will update this post when we have more information. If you are affected by this, it would help if you could email the results of a ping and a traceroute from your computer to 69.93.171.100 to support@adaptivehostingsolutions.com

UPDATED 8/31/07 @ 7:35 AM ET: We still have reports from three customers on RoadRunner in Central Florida that they can't connect to this server. We have had our datacenter verify that there are no routing problems on our end and we are verifying our server setup didn't change (no changes were made that would cause this). At this time, we think this may be a routing problem with RoadRunner.

UPDATED 8/31/07 @ 8:00 AM ET: We have narrowed this down to a firewall issue. We are trying to track down the exact problem now.

RESOLVED 8/31/07 @ 8:23 AM ET: We have restarted our firewall and have confirmation from one customer that they are now able to access the server. We are still keeping an eye on this to make sure all the blocked connections are able to connect.

We are making some changes to the email setup to help alleviated the delays over the past couple days due to a few very large, distributed spam attacks on some domains hosted on this server. As a result, all incoming email is currently being delayed until these changes are implemented.

At this time, we don't have an ETA on when this will be back to normal but will update this post when we have more information.

RESOLVED 2:53 PM ET: Incoming mail is now working normally. Unfortunately, mail send during the past 40-50 minutes was lost due to a misconfiguration on the server. Mail was supposed to be temporarily rejected so it would be resent by the sending server. Due to this misconfiguration, this did not happen so the mail was accepted by our server but not delivered to the mailbox.

We made a configuration change to fix a problem for some customers not being able to send mail. Unfortunately, this is temporarily causing all authenticated SMTP connections to fail. We are working with our server administration service to restore the original configuration and should have it back shortly.

This is causing customers that send mail through the Linux Hosting server to not be able to send outgoing mail.

UPDATED 1:05 PM ET: Sorry for the delay on this. We're still waiting for a correct fix from our server management company.

UPDATED 7:05 PM ET: Unfortunately, this has been delayed longer than we would have liked. We are still working with our mgmt. company to restore the original configuration back.

RESOLVED 7:45 PM ET: This has been resolved. I apologize for the delay.