UPDATED 5:20 PM ET, 3/27/07: The SBL listing has been removed. Note that some mail servers cache DNSBL lookups so some mail may still be blocked until the cache expires, however, we haven't seen any reports of this happening.
Due to the customer script that was exploited last night and used to send spam through our Linux hosting server, our IP address was listed in the SBL (details). We have requested that our datacenter provider contact Spamhaus to request a delisting since we have terminated the account that was the cause of this. They have responded that they will be contacting Spamhaus for this today.
At this time, we aren't sure how long it will take for this to be processed. Until it is--or the listing automatically expires--mail from hosting accounts on this server sent to recipients that are using the SBL to reject or score mail will have their mail rejected or scored higher for spam characteristics. Note that this only affects outgoing mail sent through our Linux hosting server. If you are on our Windows hosting or use your ISP's mail server, this doesn't affect your mail.
Workarounds
If you have problems getting your mail through to a site using the SBL, you can contact the recipient to have them whitelist either our server at 69.93.171.100 or your email address/domain. Or, you can change your email client to use your ISP's SMTP server for your outgoing mail.
Last update: 1:40 PM ET, 3/27/07
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Monday, March 26
by
Chris Scott
on Mon 26 Mar 2007 11:20 AM EDT
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