Adaptive Hosting Solutions uses email to communicate with our customers for nearly every aspect of our business from support requests to domain renewal reminders. Over time, we have settled on our current communication guidelines for email.
Below are the guidelines we use when communicating by email. These can be useful to determine if an email is a valid email from us or to configure your email filters to prevent messages from us from being delayed or dropped.
- All email will be sent from an account in the adaptivehostingsolutions.com domain
- All email will be plain text and not contain any attachments
- All support requests submitted through our support system will be responded to from support@adaptivehostingsolutions.com
- All domain renewal reminders, SSL certificate reminders, Email Defense information, and Blogware trial expiration reminders will be sent from support@adaptivehostingsolutions.com and contain the following in the subject: [Adaptive Hosting Solutions]
- All billing notices will be sent from billing@adaptivehostingsolutions.com and contain the following in the subject: [Adaptive Hosting Solutions]
- All general notices will be sent from info@adaptivehostingsolutions.com and contain the following in the subject: [Adaptive Hosting Solutions]
- We never send email from an account at your domain—only viruses and spam do this
If you receive an email that purports to be from us and doesn’t meet the guidelines above, please send the message with full headers to support@adaptivehostingsolutions.com

